Secure video appointments
Book Your ESA Evaluation Appointment
Choose a time below and meet a clinician licensed in your California county. The first fifteen minutes are free, nothing is charged to book, and you will have your issue date before the call ends.
Free 15-minute intake call
Scheduling
Pick a Time That Works for You
The scheduler below is our clinical partner's booking system. Choose a slot, enter your details, and you will get a confirmation email with your video visit link.
What happens next
What Happens After You Book
Only one of them takes any real time, and that one is set by California law rather than by us.
You book above
Choose your slot and enter your details. The first fifteen minutes are free.
You meet your clinician by video
A clinician licensed in your county talks with you properly. This appointment starts the statutory 30-day clock.
Your care relationship runs its course
You stay in contact across the thirty days. The evaluation of your need for the animal happens inside real care, not a questionnaire.
Your letter is issued
A signed PDF carrying every element §122318 requires. If your housing provider asks questions, your clinician answers them.
Before you book
Three things worth knowing.
None of them are in the small print, because they should not be.
- You must be in California during the evaluation. Section 122318(a)(2) requires the clinician to be licensed where you are located.
- Thirty days is a floor, not a target. No California service can lawfully issue an ESA letter faster, whatever their homepage says.
- Approval is never guaranteed. The clinician can conclude a letter is not clinically supported, and you are not charged for one that is not issued.
Client experiences
How the Appointment Goes
Six people on the part of this that happens over video.
The video visit was on time and lasted a proper forty minutes. It felt like a real appointment because it was one.
I did the whole thing from my kitchen table. No clinic, no parking, no waiting room full of people.
The scheduler was straightforward and I got a confirmation email immediately with a link I could actually find again.
My clinician asked about my history properly rather than reading from a script. It was the first time I'd talked about any of it.
I had to move my appointment twice because of work. Both times it took one email and no fuss.
Video quality was fine on my phone over regular data. I'd worried about that.
Our team
Our Licensed Mental Health Professionals
Every evaluation is done by a professional licensed by a California board. You get their license type and number before you pay, so you can check it yourself on the board’s public lookup.
The document
What Your PSD Letter Looks Like
Every letter carries the five elements Health & Safety Code §122318 requires, on the page where a housing provider can see them.
- License in full. Type, number, issuing jurisdiction and effective date.
- Licensed where you are. Confirmation the clinician may practice in your jurisdiction.
- Thirty-day relationship. Evidence the statutory care period was met.
- Completed clinical evaluation. An assessment of your need for the animal.
- The §365.7 notice. The disclosure California requires you to receive.
- Need without diagnosis. Your accommodation need, with your diagnosis kept private.
Sample document. Names, dates and license details are populated from your own clinician’s record.
Keep reading
Explore the Rest of the Site
Everything here is written for California specifically — the statutes, the prices and the process are all state law rather than general advice.
Home
How the process works, what we help with, and fifteen of the questions we are asked most.
Read this pageAbout us
Our standards, how the clinician network is built county by county, and the shortcuts we refuse.
Read this pageCalifornia ESA laws
AB 468 requirement by requirement, FEHA housing rights, the 2026 HUD change, and where an ESA has no rights at all.
Read this pageESA letter for housing
How an ESA letter works with California landlords, HOAs and student housing, and what to do if a request is refused.
Read this pageESA letter renewal
Whether California ESA letters expire, when renewal is worth doing, and how it works for existing clients.
Read this pageCost
Four prices in full, what each one includes, and what happens to your money if you are not approved.
Read this pageNext step
Start Your California ESA Evaluation
The intake call is free. You will leave it knowing whether a letter is the right tool, what it costs, and the date it can be issued.
Free 15-minute intake · no charge if you are not approved