About us
About Our California ESA Letter Service
Anyone can sell a PDF. What a California housing provider is looking for is evidence that a licensed professional actually assessed you — which is the part we organise our whole business around.
Free 15-minute intake call
Why we exist
AB 468 made honest practice slower. We built around that instead of against it.
Before 2022, an ESA letter in California could be bought in an afternoon from a website that had never met you. Assembly Bill 468 ended that, and it ended it deliberately: the Legislature added a thirty-day client-provider relationship requirement precisely because instant letters had made legitimate documentation harder for everyone to trust.
Plenty of services responded by relocating offshore, by using clinicians licensed in other states, or by quietly backdating relationships. We took the opposite view. If the law says a clinical relationship comes first, then the relationship is the product and the letter is the record of it.
Our standards
Our Standards
Each of these costs us money or turns clients away. We hold to them because a letter that fails §122318 is worth nothing to the person holding it.
California licenses only
Every clinician in our network holds an active California license — LMFT, LCSW, LPCC, psychologist, psychiatrist or physician — verifiable on the issuing board's public lookup. We will give you the license number before you pay, not after.
An evaluation that can say no
Roughly one in six people who complete an intake call are told a letter is not the right tool for their situation. A service that approves everyone is not evaluating anyone.
The full thirty days, every time
We do not backdate the start of a care relationship, and we will not issue documentation early because a lease deadline is coming. A letter that fails §122318 is worth less than no letter at all.
Support after issue
A letter is the beginning of a conversation with your housing provider, not the end. Your clinician responds to legitimate verification questions in writing, at no extra cost, for as long as your documentation is current.
What we are not
We are not a registry, and we cannot sell you a right.
Clarity here saves people money. These are the things we get asked for weekly and decline every time.
- We do not sell certificates, ID cards, vests, tags or registry listings. None of them carry legal weight.
- We do not guarantee approval, because a guaranteed outcome is not a clinical evaluation.
- We do not issue letters in 24 or 48 hours. In California that is not a service level, it is a statutory violation.
- We do not provide legal advice or represent you against a housing provider — for that you want a fair housing attorney.
- We do not train service dogs, and we are careful never to imply that a letter substitutes for task training.
Coverage
Telehealth across all 58 California counties.
Because §122318(a)(2) requires the clinician to be licensed where the client is located, our network is built county by county rather than nationally.
Southern California
Los Angeles, Orange, San Diego, Riverside, San Bernardino, Ventura, Santa Barbara, Imperial and Kern.
Bay Area
San Francisco, Alameda, Contra Costa, San Mateo, Santa Clara, Marin, Sonoma, Napa and Solano.
Central Valley & Sierra
Sacramento, Fresno, San Joaquin, Stanislaus, Tulare, Merced, Placer, El Dorado and Butte.
North Coast & rural counties
Humboldt, Mendocino, Shasta, Siskiyou, Del Norte, Lake, Tehama, Trinity, Modoc and the eastern Sierra.
Our team
Our Licensed Mental Health Professionals
Every evaluation is done by a professional licensed by a California board. You get their license type and number before you pay, so you can check it yourself on the board’s public lookup.
Client experiences
Why people stayed
Six clients on how we practice.
They gave me the clinician's license number on the first call, before I'd paid anything. I looked it up on the BBS site myself. That one thing told me everything.
I asked them to backdate my start date because my lease was up. They said no, explained exactly why, and offered to write my landlord instead. I respected that more than a yes.
My therapist here specializes in PTSD, not just general practice. She was matched to me on purpose, not at random.
What stood out was that nobody was selling. It felt like a clinic that happens to have a website, rather than a website pretending to be a clinic.
I'd been through two other services. This was the first that could tell me which code section their letter satisfied and why.
Small thing that mattered: they answered my email at 7pm on a Friday to say they'd answer properly on Monday. Then they did.
The document
What Your ESA Letter Looks Like
Every letter carries the five elements Health & Safety Code §122318 requires, on the page where a housing provider can see them.
- License in full. Type, number, issuing jurisdiction and effective date.
- Licensed where you are. Confirmation the clinician may practice in your jurisdiction.
- Thirty-day relationship. Evidence the statutory care period was met.
- Completed clinical evaluation. An assessment of your need for the animal.
- The §365.7 notice. The disclosure California requires you to receive.
- Need without diagnosis. Your accommodation need, with your diagnosis kept private.
Sample document. Names, dates and license details are populated from your own clinician’s record.
Keep reading
Explore the Rest of the Site
Everything here is written for California specifically — the statutes, the prices and the process are all state law rather than general advice.
Home
How the process works, what we help with, and fifteen of the questions we are asked most.
Read this pageCalifornia ESA laws
AB 468 requirement by requirement, FEHA housing rights, the 2026 HUD change, and where an ESA has no rights at all.
Read this pageESA letter for housing
How an ESA letter works with California landlords, HOAs and student housing, and what to do if a request is refused.
Read this pageESA letter renewal
Whether California ESA letters expire, when renewal is worth doing, and how it works for existing clients.
Read this pageCost
Four prices in full, what each one includes, and what happens to your money if you are not approved.
Read this pageBook an appointment
Pick a video slot with a clinician licensed in your own California county.
Read this pageNext step
Start Your California ESA Evaluation
The intake call is free. You will leave it knowing whether a letter is the right tool, what it costs, and the date it can be issued.
Free 15-minute intake · no charge if you are not approved